Luv Platform

The challenge

The operations team was switching between five different tools to track orders, shipments, and customer communications. Data was siloed, updates were delayed, and no one had a complete picture at any given moment.

What we built

A unified operations interface that pulls data from multiple sources into one real-time view. WebSocket connections push updates instantly, so the team sees changes as they happen — no refreshing, no switching tabs.

Key capabilities

• Unified data view aggregating orders, shipments, and communications
• Real-time updates via WebSocket — changes appear instantly across all connected clients
• Configurable dashboards so each team member sees the data most relevant to their role
• Activity streams showing a chronological feed of all operational events

Technical approach

SvelteKit frontend with WebSocket integration for live data streaming. MongoDB handles the flexible document model needed for aggregating heterogeneous data sources. A Node.js middleware layer normalizes incoming data from external APIs and pushes updates through the WebSocket layer.